Frequently Asked Questions

Everything you need to know about your Project Claude experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I ensure I am ordering the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or down for a more tailored silhouette.

Do you use sustainable materials in your collections?

Yes, Project Claude is committed to ethical fashion. Over 70% of our current collection is crafted from organic cotton, recycled polyester, or Tencel™ to minimize our environmental footprint.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.